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C&D Auto remains at the top of Porsche China After Sales Quality Index (ASQI)
2022/09/30
In the recent 2021 Porsche China After Sales Quality Index (ASQI) Awards, C&D Auto, a wholly-owned subsidiary of C&D Inc. (600153.SH), scored the highest overall results again among the Porsche dealer groups. Meanwhile, the Porsche Center Shenyang Guozhan under C&D Auto won first place in the Northern Region and second place nationwide, and the Porsche Center Xiamen Xiang'an won first place in the Southern Region.
The assessment criteria of the Porsche ASQI mainly covers 16 indicators in 5 modules, including services and products and market, business performance, service experience, service quality and staff development. It assesses the comprehensive performance of dealers’ after-sales service in all aspects, and then rewards the after-sales service team with outstanding performance. A dealer group award has been added since 2019, and C&D Auto has reigned in first place for three consecutive years in this award for its long-term and high-standard after-sales service.
